Yes, we ship all over the world. Shipping costs are free of charge without a minimum amount of purchase.
It depends on where you are. Orders processed in France will take 1-2 business days to arrive. Overseas deliveries can take anywhere from 2-3 days.
We use DHL Express services for domestic and international shipping for most of countries. For countries that are not included in DHL Express services we use all major carriers, and local courier partners depending on the destination.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. You have 14 days of receiving your original order.
1- Fill the return form put inside your package with your order. If you don't receive it or if you loose it, make sure to send us an email at email@example.com with the order reference, the returned product(s), the reason of the return and the desired product(s) if needed.
2- Put the items and the return form on the original package or a strong one.
3- Send it to us with the carriers of your choice at the following address:
RETRUN DEPARTMENT-SAS SUNDRESS, 5 allée des imprimeurs, 06700 Saint Laurent du Var, France
You can contact us through our contact page! We will be happy to assist you.